KM Strategy for Top Telecommunications Company
The Challenge One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a global reference … Continue reading
The Importance of a Semantic Layer in a Knowledge Management Technology Suite
One of the most common Knowledge Management (KM) pitfalls at any organization is the inability to find fresh, reliable information at the time of need. One of, if not the most prominent, causes of this inability to quickly find information … Continue reading
Wahl Speaking on Enterprise 360 Panel
Zach Wahl, CEO of Enterprise Knowledge will be participating in a panel discussion regarding Enterprise 360 and how knowledge graphs enable complete visibility of information across the enterprise. Wahl will apply his expertise in Knowledge Management and Enterprise Learning to … Continue reading
6 Questions to Help Determine Where to Start Your KM Transformation
“Where do we start?” It’s a question that can seem daunting for the organizations that EK works with as they contemplate moving from developing a Knowledge Management (KM) Strategy to implementation. This question invites uncertainty and even skepticism as leadership … Continue reading
Developing a Business Case for Knowledge Management
Whenever I describe Knowledge Management (KM) to someone who may not be familiar with it, I often get a response of surprise due to their lack of awareness of something so fundamental and necessary for any organization to be effective. … Continue reading
Three Important Factors to Consider for Implementing Effective Content Management
Organizational change, although deeply beneficial, is no easy task. One particularly daunting task is initiating an effective content management effort that will be embraced by their users. Organizations often want to change their content practices, make it more findable, less … Continue reading
Webinar: Knowledge Management Becomes Business Critical as Knowledge Graphs Improve Decision Making and Efficiency
Presented by Joe Hilger (COO of Enterprise Knowledge) and Atanas Kiryakov (CEO and Founder of Ontotext) on January 28th. In this webinar Hilger and Kiryakov explain how Knowledge Graphs and Ontotext’s GraphDB product enable greater findability of knowledge and information … Continue reading
What is Information Scent, and How do I Design for It?
Information Foraging When developing search for a website or intranet, getting to know your end-users and their behavioral tendencies is critical in order to improve the relevancy of search results. Being able to predict how users interact with the site … Continue reading
Common Mistakes Made When Selecting Knowledge Management Technology
Technology is fundamental for any organization seeking to increase its Knowledge Management (KM) maturity or ensure the success of its KM program. When technology is mindfully selected and implemented, it can provide exceptional KM benefits: technology can capture knowledge, store … Continue reading
Galdamez to Speak at SLA Annual Conference
Enterprise Knowledge’s Senior Consultant, Guillermo Galdamez, is presenting at this year’s Special Libraries Association (SLA) Annual Conference, to be held virtually from October 5th to 16th. The SLA Annual Conference brings together special librarians and information professionals who want to … Continue reading