Blog Archives
If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience
We all know what a seamless search experience feels like. Thanks to Google and Amazon, we expect to immediately find that restaurant, book, or movie we’re looking for. For an end user, using an effective search portal is like watching … Continue reading
Common Taxonomy Design Mistakes, Part I: Failing to Include Your End Users
The necessity of a business taxonomy has become increasingly apparent as organizations across the globe have shifted to working from home and, consequently, have an increased need for their employees to be able to quickly and independently find and discover … Continue reading
Measuring the Success of KM Digital Transformation
Over the past decade, digital transformation has been a key focus for many organizations. Yet, it wasn’t until the recent months when many have been forced to become fully digital that we’ve seen how critical knowledge management is to an … Continue reading
Three Things You can do Today to Get the Most out of Microsoft 365’s Project Cortex
Project Cortex is Microsoft’s new AI offering as part of its Microsoft 365 Suite. It will have several exciting features that organizations can leverage to make connections between content, data, and experts. Cortex will be able to surface knowledge that … Continue reading
RDF*: What is it and Why do I Need it?
RDF* (pronounced RDF star) is an extension to the Resource Description Framework (RDF) that enables RDF graphs to more intuitively represent complex interactions and attributes through the implementation of embedded triples. This allows graphs to capture relationships between more than … Continue reading
Natural Language Processing and Taxonomy Design
Natural Language Processing (NLP) is a branch of artificial intelligence (AI) that processes and analyzes human language found in text. Some of the exciting capabilities that NLP offers includes parsing out the significant entities in content through a statistical analysis … Continue reading
Best Practices for Successful Metadata Governance
Metadata governance is often seen as burdensome, tough to implement, and even harder to prioritize. When organizations embark on a metadata initiative, they tend to focus on design and development rather than governance. Metadata and taxonomies are living tools that … Continue reading
Applying The Five Laws of Library Science to your Next Taxonomy or Digital Product
The rate at which we are producing new information is unprecedented. Each year our ability to capture and create information becomes easier. As a result, the need to find information becomes more and more important. Designing the structure of information … Continue reading
Avoiding Adoption Failure: 4 Change Management Must-Do’s
This blog is part of a 4-part series aimed at giving you the language to build a compelling case for change management in your organization. A quick online search of the question “When do we implement change management?” surfaces the … Continue reading
Enterprise AI Trends in 2020
Enterprise Artificial Intelligence (AI) entails leveraging machine capabilities to discover and deliver organizational knowledge and information in a way that closely aligns with how users look for and process information. The number of Enterprise AI applications is rapidly growing. Previously, … Continue reading